Information


Information

Dispatch Time 

All items are handmade to order. Most items are dispatched within 7 working days. Dispatch times are stated on each product the times shown are the maximum time. I try to send orders out as soon as possible. Please contact me if you would like an item for a certain date as i may be able to help. If there is any unexpected delay you will be informed.

Postage

Once your order has been dispatched you will be notified. Items are posted out by 1st Class Royal Mail. Please allow 1-3 days for your item to be delivered. 

Returns Policy

If you wish to cancel an order or are unhappy with your purchase please contact me straight away. You have 14 days to return an item. The customer is responsible for shipping and cost of returning the item. Refunds are made on products only not postage costs. Personalised items are non returnable. 

Bulk Orders & Wholesale

All non personalised items are available for large orders. Please contact me to discuss your requirements and discount.

Please note all of the products are intended for decorative purposes only and should not be given to children.

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